Shipping + Refunds

All orders are sent from Melbourne, Australia.

I am super lucky to be able to still be able to work and send your orders out. I am currently working like normal and sending orders out within 2 business days.

Unfortunately shipping delays are worldwide right now and totally out of my control. I will get your order out as quick as I can but once its with couriers I can't hurry it along, or know anything more than we can both see on the tracking information.

Thankyou for your patience and understanding at such an uncertain time

Estimated delivery times: Please note these are only an estimate! Once the order is with the couriers it is out of my control and sometimes there will be a delay on their end. These times are a general guide.

Melbourne - 1-2 business days

Sydney - 2-3 business days

Adelaide - 2-3 business days

Brisbane - 3 business days

Tasmania - 5-7 business days

Perth - 6-7 business days

International

I ship (almost) worldwide. If I don't currently ship to you then your country isn't accepting packages during the pandemic.

Shipping prices are different for every country and have a standard and an express option based off the weight of your order.

You can change the country at checkout and it will give you the shipping prices along with an estimated delivery time.

Refunds/Exchanges

I only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ellie@fizzinbathbombs.com

Had a change of mind? As long as your order hasn't been sent I can refund 90% of your total spend amount.

I will do everything possible to help out with any issues that may arise.