Shipping + Refunds

Shipping

I ship all orders from Melbourne, Australia.

Covid19 update.

I am super lucky to be able to still be able to work and send your orders out. I am currently working like normal and sending orders out the following business day [sometimes same day if you're lucky].

Unfortunately shipping delays are worldwide right now and totally out of my control. I will get your order out as quick as I can but once its with couriers I can't hurry it along, or know anything more than we can both see on the tracking information.

Thankyou for your patience and understanding at such an uncertain time

I try my best to get orders out as quickly as I can. Most orders are sent the following business day.

Estimated delivery times: Please note these are only an estimate! Once the order is with the couriers it is out of my control and sometimes there will be a delay on their end. These times are a general guide.

Melbourne - 1-2 business days

Sydney - 2-3 business days

Adelaide - 2-3 business days

Brisbane - 3 business days

Tasmania - 5-7 business days

Perth - 6-7 business days

International

I currently only ship orders within Australia

Refunds/Exchanges

I only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ellie@fizzinbathbombs.com

Had a change of mind? As long as your order hasn't been sent I can refund 90% of your total spend amount.

I will do everything possible to help out with any issues that may arise.