Shipping + Refunds
Shipping
I ship all orders from Melbourne, Australia.
I try my best to get orders out as quickly as I can. Most orders are sent the following business day.
Estimated delivery times: Please note these are only an estimate! Once the order is with the couriers it is out of my control and sometimes there will be a delay on their end. These times are a general guide.
Melbourne - 1-2 business days
Sydney - 2-3 business days
Adelaide - 2-3 business days
Brisbane - 3 business days
Tasmania - 5-7 business days
Perth - 6-7 business days
International
International orders are sent with DHL express and usually take 8-12 business days.
Refunds/Exchanges
I only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ellie@fizzinbathbombs.com
Had a change of mind? As long as your order hasn't been sent I can refund 90% of your total spend amount.
I will do everything possible to help out with any issues that may arise.